When do emotionally exhausted employees speak up? Exploring the potential curvilinear relationship between emotional exhaustion and voice
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Contextualizing emotional exhaustion and positive emotional display: the signaling effects of supervisors' emotional exhaustion and service climate.
In this study, we investigated how supervisors' emotional exhaustion and service climate jointly influence the relationship between subordinates' emotional exhaustion and their display of positive emotions at work. Using data from frontline sales employees and their immediate supervisors in a fashion retailer, we hypothesized and found that under the condition of a less positive service climate...
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